Privacy Policy

TrueNorthAI ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services. This is a general template and should be reviewed and adapted to reflect your actual data practices and applicable legal requirements before publication.

1. Information We Collect

We may collect the following categories of information:

• Contact Information: such as your name, email address, phone number, and mailing address when you fill out a form, request information, or contact us directly.
• Account Information: details you provide when you create an account or engage our services, such as login credentials and preferences.
• Usage Data: information about how you interact with our website, including pages visited, time spent, referring URLs, and device or browser type.
• Financial or Investment Details: where relevant to the services requested, information you voluntarily provide regarding your investment interests or objectives.
• Cookies and Tracking Technologies: data collected through cookies, web beacons, and similar technologies to improve site functionality and analyze traffic.

2. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services
• Responding to inquiries, requests, and customer support needs
• Sending administrative information, updates, or requested materials
• Improving our website, offerings, and user experience
• Analyzing usage trends and monitoring the effectiveness of our communications
• Complying with legal obligations and enforcing our terms and policies

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate business interests, and compliance with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Service Providers: third parties who perform functions on our behalf, such as hosting, analytics, or communications support, subject to confidentiality obligations.
• Legal and Regulatory Authorities: when required to comply with applicable law, legal process, or governmental request.
• Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to standard confidentiality arrangements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance functionality, remember preferences, and gather analytics. You can typically adjust your browser settings to refuse cookies or alert you when cookies are being used. Disabling cookies may affect certain features of the website.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability. To exercise any such rights, please contact us using the details on our Contact page. We will respond to verified requests in accordance with applicable law.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

10. Children's Privacy

Our website and services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it appropriately.

11. International Data Transfers

If you access our website from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different jurisdiction. By using our website, you acknowledge that such transfers may occur.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through our Contact page.

This document is a general template provided for informational purposes and does not constitute legal advice. TrueNorthAI recommends consulting a qualified legal professional to ensure this policy reflects actual practices and complies with applicable laws in relevant jurisdictions.